Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake through your local delivery service and would like to terminate your order, 1st check your e-mail and/or spam filtration system to make sure you clicked on the correct delivery address and/or WEB ADDRESS. Once this provides been done, when you are continue to thinking about continuing, just answer the e-mail with the information on your request and you may greatly appreciate virtually any assistance you may possibly offer. For specialized issues, you may possibly need to contact customer service via their phone number: (Toll Free). Alternatively, if an individual have any other questions, you may send us a great email and all of us will try our best to assist you.
Your bundle will arrive at your door within seven to ten operating days. Please be aware that will shipping times may possibly vary from one courier company to be able to another. Therefore, it is, constantly preferable to purchase with a reliable company. To aid ensure your package arrives safely, we all always podsmall.com advise that will you sign your parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services usually are required to obviously display this personal confirmation on just about all sent items, which include Element Vape products.
When your parcel has arrived at your door, you will have to collect this as soon as possible. This is usually normally done simply by completing a self-addressed, stamped envelope along with your return tackle and tracking quantity. Upon arrival, keep your unit is totally charged and ready to begin using that immediately. Do not hold out for your Aspect Vape product in order to warm up; this should not be stressed enough, particularly in the case associated with rechargeable batteries.
As layed out in the above section, when shipping to be able to UK residents, shipping and delivery is going to be facilitated by simply among our nationwide network of courier companies, such because DPD, FED FORMER MATE or UPS — but please enable for additional charges to be taken into consideration when placing your buy. Customers located inside the Republic of Ireland are not authorized to buy online. Within most cases, customers located within the Republic of Ireland will be not able to purchase the item through the use of credit cards or debit cards. All of us are currently going through some issues along with credit card scams in The european countries and in certain situations, payments made making use of these methods may possibly be declined or even reversed. In add-on, all deliveries to EU customers might be susceptible to taxation and import duties.
Whenever shipping internationally, you should note that traditions procedures are really time-consuming and often require the assistance of a good independent customs broker. In the situation of an imported product, delivery occasions will be reliant on your courier’s international delivery support and transit times may greatly go beyond our internal delivery estimates. Should you be unsure of expected flow times, please contact us immediately. Worldwide orders will generally arrive within three to five business days following payment has recently been received.
For all questions concerning this matter, please note that all queries should be aimed towards our corporate headquarters. Should a person need to make changes or inquire regarding our services in general, you may do so from anytime during enterprise hours, Monday through Friday, except Saturday, Wednesday, and Thursday. Should you possess any other queries, you can both contact our client service team or even one of our own sales representatives in the main office. If you prefer to spot your order on the internet, you are pleasant to visit our website and follow the particular simple instructions provided. All billing plus ordering information will certainly be provided from the click associated with a button.
As always, we strongly advise that all requests be paid regarding in full before delivery or delivery regarding products. Any changes to shipping or delivery policies will probably be clearly indicated on receipt of payment. In the event of a problem in any merchandise, please contact us right away for a return or alternative. As long as your satisfaction is usually our number one priority, all of us will work with you to make sure that you possess the best digital products available.